Privacy Policy
How we collect, use, and protect your information.
Last Reviewed and Updated: September 9, 2026
Introduction
Sheppard Law Firm, P.A. (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, sheppardlawfirm.net, or contact us through any of our communication channels.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Submit a contact form on our website
- Call our office or leave a voicemail
- Request or schedule a consultation
- Choose to receive text messages
- Communicate with us via email
This information may include your name, email address, phone number, mailing address, and details about your legal matter. Our case-review forms also ask about matters such as dates, location, court or report numbers, deadlines, available evidence, and the status of a dispute. The injury form asks about injuries, treatment, and insurance. Submit only the brief information needed for an initial review.
Case-review forms include the page address and referring page, when available, with your submission. They also create a review priority and summary flags from your answers to help organize the inquiry. These are preliminary screening aids, not an attorney’s evaluation or acceptance of your matter.
Website Forms and Consultation Arrangements
Our website is hosted by Netlify, and our inquiry forms use Netlify Forms to process and store submissions for the firm. Form information may also be delivered through email notifications. See Netlify’s Privacy Statement. These public forms are not a confidential document portal and do not offer file uploads. Do not include Social Security numbers, payment-card details, or detailed medical or other sensitive records. Wait for the firm’s document-delivery instructions.
Consultation payment and scheduling instructions are provided separately when appropriate. Our public inquiry forms do not collect payment-card information. Review the privacy terms of any payment or scheduling provider before using its service.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on pages
- Page addresses, referring websites, and campaign information in links
- Device type and operating system
- Interactions with links, consultation options, and inquiry forms
Our hosting, media, and other website providers receive technical information when your browser connects to their services. We also use Google Analytics and Meta Pixel to measure website use and marketing activity, as described below.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide legal services
- Schedule consultations and communicate about your case
- Send SMS updates if you have opted in
- Improve our website and user experience
- Comply with legal obligations
SMS Communications
Our homepage form offers an optional checkbox for text messages about appointments and general inquiries. Submitting an inquiry or providing a phone number alone does not select that option. If you opt in, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at 601-688-4110.
Information Sharing
Information is disclosed to the website and communications providers described in this policy when you use their services through our site. Analytics and advertising providers may use browsing information under their own terms and privacy policies. We may also disclose information:
- With your consent or at your direction
- To providers that help us handle inquiries, communicate with you, or provide requested services
- When required by law, subpoena, or court order
- To protect the rights, property, or safety of our firm, our clients, or others
Data Security
No method of transmission over the Internet or electronic storage is completely secure. Website forms, ordinary email, and text messages should not be used as a secure channel for sensitive documents. Contact the firm for appropriate delivery instructions.
Sending an inquiry or documents does not mean the firm has accepted your matter. Representation begins only after the firm accepts the engagement and both you and the firm sign a written engagement agreement. This policy does not change any confidentiality duties that otherwise apply.
Cookies and Tracking
Google Analytics uses cookies and similar identifiers to measure visits and interactions. Our site records events such as clicking a phone, email, or consultation link, choosing a practice area, starting an inquiry form, and attempting to submit it. These custom interaction events include page, form, and practice-area labels and omit your typed form responses. Page addresses and activity can still reveal the legal topics you view.
Meta Pixel sends page-view information to Meta and may use cookies or other identifiers to associate browsing activity with information Meta holds. Google and Meta may process information for measurement, service improvement, and advertising under their respective policies and settings. Read how Google uses information from partner sites and Meta’s Privacy Policy.
Google Analytics and Meta Pixel can load when you visit a page. We do not currently offer an on-site control for consenting to or turning off that tracking. You can block or delete cookies through your browser settings and review the providers’ privacy controls. Google also offers an Analytics opt-out browser add-on for supported browsers. These options have limits: blocking cookies or changing advertising preferences does not necessarily stop every network request or all data collection.
Fonts, Media, and Embedded Content
We load fonts from Google Fonts and some images from Cloudinary. Some pages include a Google Maps map or a YouTube video. Loading these resources connects your browser to the provider, which receives information such as your IP address and browser details; embedded services may also use cookies or information from an account you have with that provider. See Google’s Privacy Policy and Cloudinary’s Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children’s Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated review date.
Contact Us
For questions about this policy or to request access to, correction of, or deletion of information you provided, contact us below. We may need to verify your identity and consider any recordkeeping or legal obligations before acting on a request.
- Email: bud@sheppardlawfirm.net
- Phone: 601-688-4110
- Mailing Address: Sheppard Law Firm, P.A., 775 North Congress Street, Jackson, Mississippi 39202